Secondhand Goods Return Policy

Thank you for choosing to purchase secondhand goods from us. We value your satisfaction and want to ensure that you have a clear understanding of our return policy. Please review the following guidelines before making your purchase:

No 30-Day Unconditional Return: We do not support returns or exchanges for any reason within 30 days of the purchase date. Once the transaction is completed, the sale is final.

Non-Functional Issues: Please note that we do not accept returns or exchanges for non-functional problems with the secondhand goods. We thoroughly inspect all items before listing them for sale, and any non-functional issues should be addressed prior to the purchase.

Condition of the Goods: It is important to carefully examine the condition of the secondhand goods before finalizing your purchase. We strive to provide accurate descriptions and images of the items, including any known defects or imperfections. Please consider these details before making a purchase decision.

Exceptional Circumstances: In the event that there is a significant discrepancy between the item received and the item described in our listing, please contact us within three days of receiving the goods. We will review the situation on a case-by-case basis to determine if a return or exchange is appropriate.

Return Authorization: If we determine that a return or exchange is warranted based on exceptional circumstances, we will provide you with a return authorization. Returns must be initiated within seven days of receiving the authorization, and the item must be returned in the same condition as received, including all original packaging and accessories.

Please note that we reserve the right to refuse any returns or exchanges that do not meet the above criteria or fall outside the specified time frames. We encourage you to ask any questions and request additional information or images before finalizing your purchase to ensure a smooth transaction.

If you have any further questions or concerns regarding our return policy, please contact our customer service team leotachi02@gmail.com, and we will be happy to assist you. Thank you for your understanding and cooperation.